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Shipping and Delivery Policy

Last updated: March 10, 2026

1. Digital Delivery Only

SmartCraft is a Software-as-a-Service (SaaS) platform providing digital products and AI-powered tools. We do not ship any physical goods to your address.

2. Delivery Timeline

Access to professional features, resume templates, and AI tools is granted **instantly** upon successful payment processing by our payment partner, Razorpay. You will be redirected back to the dashboard where your upgraded status will be visible immediately.

3. Receipt of Service

A confirmation email and a tax invoice for your purchase will be sent to your registered email address within minutes of the transaction. You can also download your invoices from the billing section of your dashboard.

4. Service Disruptions

In rare cases of technical delays where features are not unlocked despite a successful payment, please contact us at support@smartcraft.ai with your payment details. We will resolve the issue and grant access manually within 24 hours.

5. Contact Information

For any queries related to the delivery of our digital services, please reach out to our support team:

  • Email: support@smartcraft.ai
  • Phone: +91 98765 43210